Shipping and Returns

Please allow up to 2 days processing time from the time the order is placed to the time the order is shipped, since all orders are custom made by hand.

All orders are shipped within the U.S.  We do not ship Internationally.

First Class Package Service: Please allow 2-5 business days for items shipped via USPS.

Priority Mail: Please allow 1-3 business days for items shipped via USPS.

Priority Mail Express: Please allow 1-2 business days for items shipped via USPS.

Shipping Method Shipping Time Order Processing Shipping Fee Total Time
USPS First Class Package 2-5 Business Days  2 Business Days US $3.80+ 4-7 Business Days
USPS Priority Mail 1-3 Business Days 2 Business Days US $7.00+ 3-5 Business Days
USPS Priority Mail Express 1-2 Business Days 2 Business Days US $26.35+ 3-4 Business Days

 

Return Policy

We will gladly accept returns within 30 days accompanied with the receipt for unworn, unwashed or damaged items. 

  • If you would like to return an item please notify Customer Service by email. Send your request to customerservice@solelesssandals.com.
  • Briefly specify the reason for your return, include the name of item and order number.
  • Once the email is sent, we will respond within 24 hours with instructions for the return process and a link to print your return label.
  • Print return label.
  • Carefully pack the items in the original condition with the original receipt of purchase.
  • Affix your shipping label to the package making sure to cover up the original label and no other tracking information is shown.
  • Once your package is ready to be shipped, refer to the shipping carrier on the label.
  • For USPS, give it to your local carrier or drop it off at the nearest USPS location.